We take our customers seriously and your satisfaction is very important to us. We will do everything we can to make you happy.

Please send all refund/return enquiries to sales@silkskin.co.uk

In the unlikely event that you receive a damaged or faulty item, please contact us within 14 days of delivery for a replacement. You will be asked to send the product back to us with a signed for method of postage. This is to protect you from the item going missing.